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Aidan Morse

Houghton, MI 49931 | [email protected] | +1 586 819 1383

Authorized to work in the US for any employer

Professional Summary

Experienced in IT/Service Management, proficient in Cyber Security and Service Management. Seeking an internship to expand professional experience.

Work Experience

Service Management Professional

Michigan Tech Information Technology – Houghton, MI
December 2023 to Present

  • Collaborates across divisions to ensure system stability and effective deployment, both remotely and in person.
  • Specializes in remote software installation, hardware discovery, and efficient ticket handling and management.

Maintenance Technician

Jiffy Lube – Shelby Charter Township, MI
February 2023 to July 2023

  • Performed oil changes, tire rotations, brake jobs, and other routine maintenance on customer vehicles.

Crew Member

McDonald's – Shelby Charter Township, MI
December 2020 to November 2022

  • Versatile team member with experience in cleaning, cooking, and operating registers.
  • Extensive background in customer service, including expertise in de-escalation techniques.

Education

Bachelor's degree in Information Technology
Michigan Technological University – Houghton, MI
August 2023 to Present
Expected Graduation: December 2028

Skills

  • Service Management
  • Microsoft Office Suite
  • Cyber Security
  • Ticket Management
  • Software Deployments (Remote and In person)

© 2025 Aidan Morse