Aidan Morse - IT Professional

PROFILE SUMMARY

Experienced in IT and Service Management, with proficiency in Cyber Security and Ticket Management. I'm actively seeking an IT internship to leverage my skills in a professional setting and gain additional experience.

WORK EXPERIENCE

Michigan Tech IT

Service Management and Help Desk

2023-PRESENT

Specialize in remote software installation, hardware discovery, and efficient ticket handling and management.
Collaborate across divisions to ensure system stability and effective software deployment.

Jiffy Lube

Maintenance Technician

2023-2023

Performed routine maintenance, including oil changes and tire rotations.

EDUCATION

MICHIGAN TECH UNIVERSITY

2023-Present

Major in Information Technology

Minor In Cyber Security

SKILLS

Service Management
Microsoft Office Suite
Cyber Security
Ticket Management
Software Deployments
Effective Communication
Leadership

CERTIFICATIONS

Microsoft Office Specialist - Associate (Office 2019)
Microsoft Word (Office 2019)
Microsoft Excel (Office 2019)
Microsoft PowerPoint (Office 2019)