Aidan Morse

SECURING & OPTIMIZING DIGITAL ENVIRONMENTS.

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PROFILE SUMMARY

A dedicated IT professional with hands-on experience in service and security management. My focus is on leveraging technical skills to solve complex problems, enhance system stability, and contribute to a forward-thinking team. I am actively seeking an internship to apply my knowledge in a dynamic professional setting.

WORK EXPERIENCE

SERVICE MANAGEMENT & HELP DESK // MICHIGAN TECH IT

2023 - PRESENT

Managed and resolved an average of 20+ help desk tickets daily, specializing in remote software installation, hardware diagnostics, and cross-divisional collaboration to ensure system stability and effective software deployment.

MAINTENANCE TECHNICIAN // JIFFY LUBE

2023

Executed routine vehicle maintenance, including fluid changes and tire rotations, in a fast-paced team environment.

PROJECTS

Image Intensifier Simulation Program

Designed and implemented a segmented home network using VLANs to isolate IoT devices, guest access, and a personal server environment. Deployed a pfSense firewall to manage traffic rules and enhance security posture.

ACTIVE DIRECTORY SECURITY AUDIT

Conducted a security audit of a virtualized Active Directory environment. Utilized BloodHound and PingCastle to identify and report on privilege escalation paths, weak configurations, and outdated security protocols.

EDUCATION

MICHIGAN TECHNOLOGICAL UNIVERSITY

EXPECTED GRADUATION 2027

Pursuing a Bachelor of Science in Information Technology with a minor in Cybersecurity. Focused coursework includes network architecture, ethical hacking, and systems administration.

SKILLS

TECHNICAL

Service Management · Ticket Resolution · Cybersecurity Principles · Software Deployment · Network Diagnostics · Active Directory · Microsoft Office Suite

PROFESSIONAL

Effective Communication · Problem Solving · Team Collaboration · Leadership · Time Management